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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Travis Scott

Travis Scott

October 16, 2026

5  out of  5
rating by Travis Scott
"Been with State Farm for over 30 years."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Columbia to know you had such a great experience with us. "
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Riley Finley

October 14, 2026

5  out of  5
rating by Riley Finley
"Very helpful!"
We responded:
"Thank you so much for your kind review, Riley!  If you need insurance assistance, we are just an email or call away! - Thomas Marsh, your State Farm Agent   "
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Andra Goodwin

October 9, 2026

5  out of  5
rating by Andra Goodwin
"SUPER AWESOME CUSTOMER SERVICE !!!!!!"
We responded:
"Thanks so much Andra! We appreciate your business!"
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Kamesha Gaillard

October 7, 2026

5  out of  5
rating by Kamesha Gaillard
"I would highly recommend! Anyone I speak is always a great help. They work with you! I just love them."
We responded:
"Hi Kamesha, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Columbia.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Thomas Marsh "
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Nadya Batson

October 2, 2026

5  out of  5
rating by Nadya Batson
"We have worked with Deanna for years, and she is the best agent you can ask for. She is always available to answer questions and help with paperwork. We have been offered great rates and timely assistance on all occasions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Pam Postal

September 20, 2026

5  out of  5
rating by Pam Postal
"I cannot say enough wonderful things about Thomas Marsh and his State Farm team! Thomas truly went above and beyond for our family. He fought tirelessly to get our claim approved and ultimately covered 100% by State Farm, saving us thousands of dollars!

What really sets Thomas apart is his dedication to his clients. He worked after hours, on his own time, and never stopped advocating for us until everything was resolved. He genuinely cares about the people he insures, and it shows in everything he does.

Having an insurance agent who truly has your back makes all the difference, especially when you need them most. We are beyond grateful for Thomas and all the hard work he put into our claim. If you’re looking for an agent who will go the extra mile and fight for you, look no further than Thomas Marsh. Highly, highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Pam! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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michelle waddell

September 4, 2026

5  out of  5
rating by michelle waddell
"Deanna was extremely helpful during a difficult time. Thanks for all you did."
We responded:
"Our agency is here to help our insureds through difficult times. I’m so glad Deanna could do that for you!"
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Nevylon Maynor

September 4, 2026

5  out of  5
rating by Nevylon Maynor
"I have never had a problem with that was not rectified immediately.. they give me great assistance all the time… keep up the exceptional service.. thank you"
We responded:
"Nevylon, thank you for the amazing review! Our Columbia insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Thomas Marsh, your State Farm Agent "
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Jamela Hillary

September 1, 2026

5  out of  5
rating by Jamela Hillary
"Hannah and any representative from this office have exceeded my expectations. Everyone is knowledgeable and treat you like family, not another policy. I switched from Progressive. l have saved almost $200 monthly and l have a life, auto and rental insurance policy."
We responded:
"Thanks so much for the fantastic rating, Jamela! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kayce Argoe

August 26, 2026

5  out of  5
rating by Kayce Argoe
"You simply don't find customer support like this anymore! They hit the exact sweet spot between modern convenience and genuine human connection. Every phone call is answered quickly by an actual person who is helpful, efficient, and super friendly. Refreshing, reliable, and 10/10 recommended!"
We responded:
"Kayce, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Columbia insurance team! - Your State Farm Agent, Thomas Marsh "
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Rikira Murray

August 18, 2026

5  out of  5
rating by Rikira Murray
"Great customer service !!"
We responded:
"Thank you so much for the 5 stars, Rikira! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Katina Prioleau

Katina Prioleau

August 14, 2026

5  out of  5
rating by Katina Prioleau
"Deanna has assisted my family for many years with our auto insurance. My husband always handed all of our insurance business. He recently passed away unexpectedly which left me to handle everything. Deanna has been great in assisting my daughters and myself with getting everything updated during this difficult time. Thanks Deanna and the Thomas Marsh team!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Arnetta Taylor

August 11, 2026

5  out of  5
rating by Arnetta Taylor
"Mr.Thomas Marsh.am Ms.Deanna an Team r Excellent at what they do. When I needed help on my car or adding on another their so good at their jobs. Wouldn't go any where else. Thank u State Farm.🙏💯"
We responded:
"Thank you so much for the 5-star rating, Arnetta! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Thomas Marsh "
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Latasha Brigman

August 11, 2026

5  out of  5
rating by Latasha Brigman
"Always answered any questions I had. Whenever I didn't answer my phone they did text to say..Hey this is State Farm😊"
We responded:
"Wow, thank you for the 5-star review, Latasha! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Bruce Dennis

August 4, 2026

5  out of  5
rating by Bruce Dennis
"Always responsive. Never had a negative experience"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Columbia to know you had such a great experience with us. "
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Sonya Choosen

July 1, 2026

5  out of  5
rating by Sonya Choosen
"My favorite insurance company! They are so professional, loving, and really care about there customers."
We responded:
"Thank you for the 5-star review, Sonya! Here on State Farm Agent Thomas Marsh’s Team, we are proud to serve our community and appreciate your recognition. "
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Kevin Jeffries

July 1, 2026

5  out of  5
rating by Kevin Jeffries
"Thomas Marsh and Team have been my State Farm reps for over a year. It’s been great. I know the slogan is “Like a Good Neighbor”…but I’m going to take a step beyond that. The team has been “Like a Close Cousin”. Whenever I need them, they’re there. Prompt and clear answers. I have auto, renters and whole life policies with the State Farm. I don’t see myself ever moving to another agency."
We responded:
"Kevin, thank you for your wonderful review of State Farm Agent Thomas Marsh’s Team!"
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K. Miller

June 26, 2026

5  out of  5
rating by K. Miller
"Deanna is absolutely the best agent to work with and has been a huge advocate of my family for many years. We love State Farm and we appreciate Thomas Marsh and Deanna!!!."
We responded:
"Thank you for taking the time to leave such a great review, K.. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Zoe Smothers

June 12, 2026

5  out of  5
rating by Zoe Smothers
"Hannah Simon truly is the best! She got me a super low rate. Wonderful service and great office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Steven Cordero

May 19, 2026

5  out of  5
rating by Steven Cordero
"The best Insurance Agency you can get with State Farm, I've been with them for 5+ years and have always had exceptional customer service with great prices! Thank you to Thomas and everyone who works with him! I've even recommended people to him and they've all had the same experience. THANK YOU!"
We responded:
"Steven, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Christopher Sim

May 7, 2026

5  out of  5
rating by Christopher Sim
"This is the South Carolina State Farm Insurance agent you want! I've been dealing with Deanna in the officer for over 20 years now... and it all started when my wife and I purchased our first place to live. We had a short stint where we were corporately moved to a different State Farm agent when the one we were with retired... and now we're back with Deanna again and it has been fantastic. This office answers the phone and returns phone calls! 100% great customer service experience."
We responded:
"Thank you for the amazing review, Christopher! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Joseph Wilson

April 24, 2026

5  out of  5
rating by Joseph Wilson
"Great 👍"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Angela Jackson

April 14, 2026

5  out of  5
rating by Angela Jackson
"Great Place, prompt and polite!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Thomas Marsh’s Team. "
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Jelena Evans

April 10, 2026

5  out of  5
rating by Jelena Evans
"Love Thomas Marsh insurance company they will make sure to get the coverage that you need and great customer service."
We responded:
"Thank you for the fantastic review, Jelena! We are always here to help with your insurance needs here in Columbia . "
Profile photo of Marty Long

Marty Long

April 10, 2026

5  out of  5
rating by Marty Long
"I'm going to call Thomas (Charlie) and I will call
Taylor... Megan.. and Hanna. (The 3 Angels)
This agency is Awesome! It gives you the lowest rates possible and the staff are so sweet and helpful.. via "Angels"
Change insurance companies immediately because State Farm Thomas Marsh is the ONE!
You won't be disappointed!"
We responded:
"Thanks so much for the fantastic rating, Marty! We are so glad you had a positive experience with us here on State Farm Agent Thomas Marsh’s Team. If there is anything we can do for you in the future, just give us a shout! "